At Uratex, we are committed to delivering your orders as quickly and efficiently as possible. While we offer nationwide shipping across the Philippines, there are certain areas where delivery may be more challenging due to infrastructure limitations, road conditions, or accessibility issues.
Serviceable Areas
To ensure a smooth delivery process, it is essential to input your complete and accurate address during checkout, including your correct zip code. This helps us verify if your location falls within our standard serviceable areas.
Unserviceable Areas
If your address is determined to be in an area that is currently unserviceable, we will notify you promptly. In such cases, we offer the following alternatives:
1. Referral to Authorized Dealers: If there are authorized dealers or partners in your area, we will gladly refer you to them so you can access our products locally.
2. Special Shipping Arrangements: For unserviceable areas without nearby dealers, we may arrange a special shipping option. Please note that this may require a longer delivery time and could involve additional coordination to ensure your order reaches you safely.
Delivery Lead Time
For serviceable areas, the usual delivery time is 2-3 days. However, for special shipping arrangements, delivery timelines will vary depending on your location and the logistical requirements. Our team will communicate these details to you beforehand to manage expectations.
Our Commitment
We understand the importance of timely delivery and are constantly working with our logistics partners to expand and improve our serviceable areas. Should you have any questions or concerns regarding delivery to your location, please do not hesitate to contact our customer support team through this page: https://uratex.com.ph/pages/contact-us.
Thank you for choosing Uratex. We value your trust and look forward to serving you wherever you are in the Philippines.
