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Click & Collect

Order online, pick up at your nearest store. No delivery wait, no delivery fee. Pick your preferred outlet at checkout and we'll have it ready for you.

Find a Store

How It Works

Step 1

Select your preferred store under shipping options. Available outlets and slots update automatically based on daily cut-off times.

Step 2

Once your order's packed and ready, you'll get an SMS and email confirming it's available for collection.

Step 3

Bring your order confirmation and a valid photo ID to the counter. Sending someone on your behalf? They'll need an authorisation letter, a copy of your ID, and their own ID plus the order confirmation.

Important Reminders

  • Cancellation of Store Pick-up orders shall not be allowed, except in cases of double orders, fraud, or defective/damaged items.
  • Customers shall be given ten (10) calendar days from the date of pick-up advisory to claim their order. Reminder alerts shall be sent via email and SMS for unclaimed packages.
  • Click & Collect orders are only available for pick-up once you’ve received an SMS and email notification confirming availability. Orders may not be claimed prior to such notice.
  • Should the customer fail to pick up the package within the given period, the item shall be returned to the warehouse. For rescheduling requests, please contact Customer Service.

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